Quality Assurance Lead
Capiter -
Cairo, EgyptPosted 3 years ago74Applicants for1 open position
- 14Viewed
- 3In Consideration
- 5Not Selected
Job Details
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Job Description
We’re looking for a highly motivated Quality Assurance Lead who wants to join an international start-up and take on the challenge of their life! Our vision is to build the world’s best company, therefore we need to build the world’s best team.
Key responsibilities:
- Manage and Mentor QA team.
- Create quality measurements to track improvement in services provided to our merchants.
- Execute quality improvement testing and activities.
- Develop quality assurance standards and company processes for on ground teams.
- Ensure products & Services meet merchant expectations and demand.
- Create reports documenting errors/investigations and issues for fixing.
- Work closely with other stakeholders to improve existing products and services.
- Maintain standards for reliability and performance
What you can expect from us
- Learn and work with some of the best entrepreneurs that will give you insights to all relevant aspects of building a company.
- Work in a flat, modern organisation with no bureaucracy where trust is the most important trait
- Explore and learn from new cultures that are most likely very different from what you’re used to.
- Work in a fast-paced company where time between decision to action is minimal.
- The opportunity to build a b2b marketplace in retail space, a global business, meaningful network and experience.
Job Requirements
Qualifications:
- BA/BS degree in a related field preferred
- Working knowledge of products and services
- In-depth understanding of industry standards and company policies
- Good customer focus
- Sharp attention to detail
- Strong analytical and problem-solving skills
- Meticulous and diligent attributes
- Great team player with the ability to work with minimal supervision
- Able to sit, stand and walk around for long hours at a time
- Strong problem-solving skills.
- Proven record in team management.
- Attention to detail and exceptional written, verbal, and communication skills.