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Job Description
- Fleet / Tender Sales & Marketing
- Tire Tender Information Check for All-Egypt
- Support to supply our Tire Product at as many organizations as possible by tender
- Fleet Information (Tire Customer) Check for All-Egypt
- Support to supply our Tire Product at As many Fleet as possible
- All-Egypt Tire Tender/Fleet information Mapping/List-up
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Maintain vehicle stock records as per vehicle purchases and sales
- Coordinate preparation of customer orders within the sales department
- Organize registration and taxation of new vehicles
- Liaise with the workshop team to ensure required works are completed on new and use vehicles
- Arrange to invoice for vehicle sales
- Collate deal files for handover to customers
- Checking financial documentation
- Finance quotations
- Pack and dispatch orders received via online website, telephone.
- Respond to routine customer inquiries via e-mail and telephone.
- Identify non-routine customer inquiries and escalate as appropriate;
Handle all returns, organizing replacements or refunds as necessary, and keep accurate records of items returned or lost in transit. - Manage stock levels and adjust pricing
- Order stock from inventory
- Identify new product lines
- Upload new stock
- Liaise with customers regarding missing/damaged items or returns
- Liaise with customers regarding warranty claims.
- Regularly review information database for accuracy and completeness.
- Product updates for imagery and descriptions
- Collaborates with E-Commerce Manager to review selling for online channels and continues to review strategies to maximize sales and SEO optimization.
- Assist in ensuring all products are beautifully and strategically merchandised across the site
Daily monitoring of incoming product to ensure the above listing pages are maintained and updated. - Regular auditing of available product online to ensure it is appropriately represented with the customer in mind
Job Requirements
- Bachelor Degree: Business Administration + Automotive Engineering
- At least 3 year of e-commerce experience
- Experience Background: Spare Parts Fleet Sales
- Years of Experience: 2 Years and above
- Computer Skills: Excellent in MS office suite / ERP oriented
- Language Proficiency: Excellent in Arabic and English (written and spoken)
- Successful previous experience as a sales representative.
- Excellent attention to detail
- Strong organization and time management skills
- Ability to follow robust processes
- Ability to work under pressure
- Desire to progress and develop
- Experience with online retailing platforms and processes
- Commercial background / Automotive Knowledge is preferred