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Job Description
Please Read Carefully Before Applying
This position is for our subsidiary: leap13.com which is specialized in Developing Wordpress themes and plugins (Again; We don't design websites we build WordPress themes & Plugins). Please check our website to understand the nature of our work before applying.
We have some popular products in the market like:
- Wiz Smart WordPress Theme: themeforest.net/item/wiz-the-smart-multipurpose-wordpress-theme/11975026
- Premium Addons for Elementor: premiumaddons.com
- Premium Blocks for Gutenberg: premiumblocks.io
Candidate will be responsible for:
- Handle customers support requests and help them solving issues related with WordPress, WP themes, plugins and hosting issues through various support channels like Support ticket system, Facebook, Forums, etc.
- Write technical documentation and FAQ whenever required.
- Record screen-cast tutorial videos.
- Maintain and update WordPress websites.
Job Requirements
- Perfect WordPress experience and solid knowledge of it's themes and plugins.
- Good HTML5, CSS3 and Javascript knowledge.
- Good knowledge in WP page builders like Elementor, Visual Composer, etc.
- Ability to write clean valid code whenever needed.
- PHP and MySQL knowledge is a plus.
- Strong troubleshooting skills, and ability to debug errors on applications and solve problems.
- Good Command of English. (IS A MUST)
- Good communication skills.
- P.S. You will be asked to do test tasks before the interview.
