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Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- 1-3 Years Experience in customer services
- Excellent in MS. Office
- Hard worker and Work under stress
- V. Good Communication Skills
- Good with numbers
- V.Good in Arabic / English writing
- Preferable: Experience in Real Estate
- Preferable : Applicants who live near to Hadayek ElAhram
