Learning & Development Manager

Ensure the smooth running of Talent, where all areas of responsibility for Learning & Development are managed and delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

Working proactively with all key stakeholders and HR business partners to maximize the team learning & development experience, delivering a positive and responsive approach to enquiries and training/coaching to problem resolution.

Develops and implements strategies where key L&D metrics are identified, communicated and delivered, where reports and tracking tools are reviewed and acted upon to ensure that strategies and initiatives are attained or exceeded.

Working with key stakeholders, effectively managing and reviewing the training life cycle of the team, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.

Owner of the L&D budget and training plan, where together with management team, ensures development plans and training are aligned with guest service, revenue, operational and business objectives, where the team maximizes their potential and prepares them for future opportunities within the company.

Build and maintain effective working relationship with all key stakeholders and business partners both internal and external ensuring that all communications and L&D activities are undertaken and delivered in a timely manner.

Reviews and scrutinizes employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.

Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.