Job Details
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Job Description
Technical Responsibilities: -
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Utilize different monitoring and enterprise management tools to identify and classify issues and performance/availability issues
- Carry on technical tasks
- Support in implementation activities.
- Ensure proper logging of all issues.
- Follow standard procedures of the organization to resolve issues by escalating them to the relevant team if required
Job Requirements
Qualification & Experience:
- Bachelor’s degree .
- Proven work experience in IT operations
- Expertise in supporting large-scale distributed systems
Skills:
- Good English.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis.
- Working knowledge of operating systems; hardware servers and storage, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, and virtualization
- Technical Certification is a plus.
- Analytical Skills and attention to details.
- Self-motivation and willingness to learn;
