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Customer Service Representative

Grouhy
Downtown, Cairo
Posted 3 years ago
316Applicants for1 open position
  • 147Viewed
  • 31In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handle customers’ inbound and outbound calls and inquiries (Arabic)
  • Provide responsive telephone support to customers, in the area of problem solving.
  • Explain description and specification of the company’s products.
  • Reply to comments and open chats on social media.
  • Build a positive relationship and embrace Electronic House products.
  • Follow up on customers’ complaints and issues when required.

Job Requirements

  • Good computer skills
  • Excellent command of MS Office
  • Good communication and handling skills
  • Max age is 30
  • Undergrads and Grads are welcome to apply
  • Data entry skills
  • Previous customer service experience is preferred.
  • Working hours (12:00pm to 9:00pm)
  • Ability to work under pressure

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