Senior Contracting & Onboarding Executive - Cairo
GS1 -
Heliopolis, CairoPosted 4 years ago64Applicants for1 open position
- 17Viewed
- 4In Consideration
- 60Not Selected
Job Details
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Job Description
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information on CRM.
- Act as an account manager to serve our high touch members.
- Upsell/cross-sell our solutions to our existing members.
Job Requirements
- Bachelor’s degree
- Experience 3 years of experience.
- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Responsible for all sales cycles (generating leads until closing with the customer).
