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Job Description
About the Job
- Install and configure computer (hardware, Software).
- Daily monitor and maintain computer systems.
- Respond to all queries either in person or over the phone.
- Troubleshoot hardware or software faults.
- Replace hardware spare parts as required.
- Daily task reporting.
- Support and implement new GIU AS applications.
- Test and evaluate new technology.
- Provide training on the GIU AS systems.
Job Requirements
Required Skills
- Strong knowledge of all Microsoft Products.
- Preferred good knowledge in Linux, macOS, iOS, and Android.
- Good Knowledge of computer hardware parts.
- Strong knowledge of the system cloning concept.
- Strong technical and analytical skills.
- Problem analysis and resolution of software problems
- Hard worker, Self-motivated.
- Able to work under pressure and stay late hours when required.
- Good English language usage (written & spoken).
- Preferred Presentation skills.
Education and Experience
- Bachelor degree
- 3+ years of experience in the IT Technical Support field.
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