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Job Description
- Follows up and directs the telemarketing efforts in order to generate new sales leads.
- Schedules and arranges business meetings with the prospective customers to present the company’s services.
- Conducts sales presentations and demos to recommend the available service features and benefits that are compatible with customers' needs and financial resources.
- Arranges scoping meetings with prospective clients to determine customers’ specific requirements.
- Prepares proposals regarding the scope of work, prerequisites, payment terms, and any other information needed for deal closing.
- Prepares weekly status report highlighting sales leads, closed deals, current and potential customers’ status, and provides the necessary feedback regarding the achievements vs. the set KPIs.
- Follows up with customers to obtain feedback, builds long term relationships with customers to enforce up-selling and cross selling opportunities, and ensures achieving optimum customer satisfaction and retention.
- Represents the company in different events to ensure the company image is maintained and enhanced and as an aid to achieving sales targets.
- Stays abreast of the call centers market trends and competitions and provides the necessary feedback on varying customer needs in order to set expectations and direct the sales activities accordingly.
- Attends kick off meetings after and handover the new account to the project manager for launching and implementation.
- Review invoices and follows up the prompt collection of dues as per the set agreements.
Job Requirements
- Efficient in Time & task management.
- Trained on communication & presentation skills.
- Capable of presenting ideas in a clear and compelling manner.
- in relationship development and opportunity identification.
- Confident and poised with strong professional presence.
- Creative thinker.
- Efficiently manages stress.
- Be a team player with excellent communication skills
