Job Details
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Job Description
Responsibilities:-
- Troubleshooting issues in the product (application and data), database server, web server (IIS), and networks, to minimize the risk of disruptions
- Communicating and escalating critical service failures through the Incident Management, Problem Management, and Senior Management teams
- Ensuring reviews are fully documented and actions are raised and fulfilled
- Being involved in changes to the service operation tools, processes, and working practices
Job Requirements
Requirements:-
- Engineering Graduate.
- Excellent communication
- Fluent English
- Flexible for rotational shifts