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Customer Service Representative

Peacock Concierge
Maadi, Cairo
Posted 10 months ago
140Applicants for5 open positions
  • 51Viewed
  • 13In Consideration
  • 107Not Selected
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Job Details

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Job Description

Assist clients with their inquiries, requests, and bookings.

Provide recommendations and information on various services.

Coordinate and make arrangements for reservations.

Handle feedback, resolve issues, and ensure the utmost satisfaction for the clients.

Maintain accurate records of client interactions and transactions.

 

Job Requirements

Excellent communication and interpersonal skills.

Strong customer service orientation and problem-solving abilities.

Ability to work under pressure.

Handling multiple tasks.

Strong computer skills, including proficiency in MS Office.

Proficiency in utilizing social media platforms.

Proficiency in the English language, both writing and speaking.

Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

Holding Bachelor's degree.

Preferably Males.

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