Senior Roaming Specialist
WEData -
Cairo, EgyptPosted 3 years ago19Applicants for1 open position
- 5Viewed
- 1In Consideration
- 13Not Selected
Job Details
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Job Description
- Initiating the annual offers for the international & roaming segment
- Assist International Roaming Subscribers/International SMS
- Auditing of MSC/STP Roaming database – once every quarter
- Conducted research on roaming enhancements.
- Ensure implementation of MSC/STP database configurations and software changes with new Roaming Networks.
- High-level support for all international roaming subscriber problems.
High-level support for roaming departments :
- Understanding of the telecommunications landscape
- Understanding of customer requirements
- Team dynamics
- Understanding of business landscape
- Understanding of the Value Chain Analysis of various customer businesses.
- Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
Job Requirements
Job Knowledge:
- A good knowledge of the GSM network.
- International Roaming background would be an advantage.
- Roaming Tester Functionality.
Qualifications
- Matric with 3 – 5 Year experience in a related field
- Computer literacy is essential.
- Experience in office administration is preferred.
- Proven sound Customer Relations Experience is preferred.
