General Manager(For A Large Security Company)

General Responsibilities

• Responsibility for all aspects of business operations includes overseeing day-to-day operations to ensure the success of the security company by maintaining financial budgets, ensuring adherence to policies and procedures, mentoring staff, and working with customers to ensure a high quality of service.

Management Responsibilities

• These professionals make all business management decisions, which include hiring or terminating employees, approving all expenditures, overseeing security procedures and sales efforts for the location.

Reporting Structure

• Oversee all operations of one or several branch offices within an organization, they report directly to top executives of the organization's corporate office.

Work Activities

• An internal security chief assists a company's senior management with security matters, oversees all security operations within a firm, and investigates security reports and illegal activities. The chief also performs physical inspections of corporate premises to ensure conformity to security guidelines.

Abilities and Tools

• This occupation entails legal acumen, effective communication and leadership in addition to time-management aptitude, according to O*NET OnLine. Being physically fit and detail-oriented also helps. A skilled and apt internal security chief often uses risk management software and security management applications.

Developing Security Policies and Programs

• A security operations manager evaluates an organization's day-to-day operations and develops policies to eliminate exposure to break-ins, acts of terrorism and other security threats. For example, in a manufacturing plant that usually allows suppliers to unload raw material at multiple locations within the facility, the security operations manager may establish a new policy requiring all suppliers to make deliveries at a single, guarded location. Security operations managers also develop security awareness programs, which provide for training the workforce on security issues facing the company and promote best practices, such as immediately reporting loss of access cards.

Managing Security Personnel

• To succeed in protecting an organization’s workforce, visitors and physical assets, the security operations manager must hire qualified mid-level security supervisors and see to it that guards are deployed effectively. She must stay abreast of emergency security threats and respond appropriately. If a nearby business was recently robbed, for instance, the security operations manager can hire more guards to beef up the organization’s security.
• Another duty of security operations managers is controlling the security budget. They allocate funds to such activities as training security personnel and maintenance of electronic security and alarm systems. These professionals also maintain professional relationships with manufacturers and suppliers of security equipment and provide support to law enforcement agencies during investigations of security incidents.