Presales Engineer

• Xceltra enables industrial and infrastructure technology integrators in Energy, Utilities, Transport and Security sectors within MENA to meet the “Reliable Connectivity” challenge they face with their mission-critical and Automation applications in harsh, remote or hazardous environments.
• We design and deliver highly robust and resilient communications solutions for industrial applications supported by solid partnerships with the leading industrial communications product manufacturers.
• We help our customers reduce downtime and operational costs of their industrial applications in harsh environments. Leading system integrators in MENA rely on our niche technical expertise and solution quality to increase their applications’ robustness, revenues, and competitive differentiation.
• Our customers’ surveys rated high our delivery and logistics services for saving them valuable time on project resources and deployment. They valued our fast response time and proactive feedback to address project obstacles, minimize performance variances, and increase customer retention levels.

Job Purpose:

• They work in conjunction with Sales throughout the life of the sales cycle in winning the deal by generating solution for medium to large sized or complex deals that addresses client requirements while ensuring Xceltra’s interests are met.
•  They will support lead generation activity, pre-sales qualification steps, identification of business drivers and solution requirements. 
• They will handle aftersales services. They will focus on the strategy of the Pre-Sales function across the organization, supporting and enhancing processes to drive efficiency and increase sales effectiveness. The solutions presented will primarily be from the product profile of the vendors Xceltra represents in the region or as otherwise directed by the Technical Manager maybe from newly researched vendors. 
• While training will be provided on the specific products, it is expected that the candidate will have a good standing in telecommunications and industrial automation.
• Perform discovery calls and meetings.
• Respond to RFIs / RFPs / RFQs queries in a timely and professional manner.
• Perform sales presentations and deliver solution demonstrations.
• Clearly articulate the benefits and value proposition of the Xceltra’s solutions.
• Build customized demonstrations and proof of concept (POC) as an aid to the sales process.
• Provide coverage at annual trade shows and customer events.
• Build internal and customer relationships by providing commercial and solution expertise.
• Help build and maintain Pre-Sales processes, supporting documentation and collateral.
• Be aware of industry trends, drivers and regulatory initiatives.
• Read trade and industry journals to keep abreast of industry thoughts and initiatives.
• Promote transparency and knowledge sharing across Sales and Pre-Sales teams.
• Perform aftersales services not limited to VAS, remote support, site survey, site visit, configuration, and ttroubleshootign