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Job Description
- User administration in Active Directory, Office 365, and other software.
- Manage and report on Help Desk ticketing system (Service Desk).
- Design and supervise the operation of all hardware needs for the company
- Provide training and instruction to staff on use of office 365 Package.
- Install software on user machines.
- Diagnose and resolve basic user issues hardware and software.
- Perform minor hardware repairs and install peripheral equipment.
- Coordinate with vendors on hardware replacements.
- Other relevant duties as assigned.
Job Requirements
- Bachelor’s degree in any engineering discipline
- Cirtified (CCNA- OFFICE 365- WINDOWS SERVER )
- Excellent in English.
- Experience with Installation and updating Desktop OS thru WSUS and Applications.
- Experience in managing Active Directory and o365
- Experience with Windows 7/10, Microsoft Office Suite (Word, Excel, PowerPoint and Access).
- Basic understanding of windows server 2012/2019/2022
- Experience working on computer hardware, understand of VDI is a plus.
- Strong oral, written and analytical skills required.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to establish a solid working relationship with end users and peers. A team player.
- The ability to lift up to 50lbs.
