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Job Description
- Check computer hardware (HDD, mousses, keyboards etc.) to ensure functionality.
- Maintain local networks in ways that optimize performance.
- Ensure security and privacy of networks and computer systems.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Organize and schedule upgrades and maintenance without deterring others from completing their work.
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
- Maintain records/logs of repairs and fixes and maintenance schedule.
- Perform data backups to ensure all company-owned work is saved.
- Install and update network system improvements.
- Install and configure wireless networking equipment.
- Assist with the design, implementation, and support of new software and features.
- Evaluate connectivity issues, equipment, and software and hardware.
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Oversee troubleshooting for system errors.
- Set up equipment for new users and employees.
Job Requirements
- Bachelor Degree if in IT filed will be recommended.
- Good Knowledge of Microsoft products.
- Computer Hardware and software support
- Network support and troubleshooting.
- User support and troubleshooting
