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Job Description
- Designing and developing innovative and highly effective talent management programs and processes to improve the depth and diverseness of talents.
- Providing proficient consultation on all phases of talent management such as succession management, assessment, talent pipelines, selection processes.
- Collaborating with business leaders to develop and execute an incorporated approach to development, learning, and talent management.
- Designing and implementing pioneering learning programs that develop and support the talent of the company.
- Working with managers to assess development needs, performing gap analysis, designing and leading programs that build people management and leadership skills and capabilities.
- Managing new hire orientation and onboarding experiences for new employees.
- Helping to identify high potential individuals, determining work abilities, and professional support needed to engage and retain new talent.
- Utilizing leadership development strategies, tools, processes to identify learning needs and employee competencies.
- Identifying employee readiness, talent gaps, and retention risks through evaluating talent.
- Establishing ways to measure the total effectiveness of all learning and development.
- Keeping a comprehensive and sustainable employee engagement strategy.
- Developing new and innovative ways to engage with employees including seeking and acting on their feedback to identify the most effective methods.
Job Requirements
- Bachelor’s Degree in any relevant field.
- 7+years of relevant work experience. (OD)
- Postgraduate studies in Human Resources is a must.
- MBA is an added plus.
- Contact Center experience industry is an added plus.