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Job Description
Do you want to work for an ancient edge company? Do you want to work in a creative environment? Do you want to work on exciting new opportunities that will directly impact people's lives?
Decorative Glass is building a customer Service department dealing with elite customers that needs showy and unique decorations at their homes and villas. Get in touch with us if you want to know more.
Responsibilities:
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Share feature requests and effective workarounds with team member
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product Teams
- Update our internal databases with information about technical issues and useful discussions with customers
- Process orders, forms, applications, and requests
Job Requirements
- Bachelor degree.
- Excellent communication skills
- Maximum age 32 years old
- Years of experience at least 5 year
- Excellent English
- Males / female
