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MIS Analyst - Call Center

Raya Customer Experience
Cairo, Egypt
Posted 4 years ago
115Applicants for5 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Creating and preparing business reviews and presentations in coordination with the Reporting Senior Analyst.
  • Creating on-time reports, business scorecards and results management dashboards on periodical basis to support the decision making process both internally and externally
  • Provide Process Control Reports including (Bond Factor, VSF Reports and Cluster Management Reports)
  • Calculating the required templates as per project requirements to measure performance metrics on Table-F

Job Requirements

  • Minimum 1 Year experience as a MIS Analyst 
  • Good in English.
  • Ready to move to any of RCC sites “including Hurghada site”.
  • Excellent communication skills.
  • Excellent in Excel.

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