Customer Service Agent
Rowaad -
Nasr City, CairoPosted 3 years ago498Applicants for3 open positions
- 247Viewed
- 8In Consideration
- 0Not Selected
Job Details
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Job Description
We are looking for a dedicated, creative, and experienced Customer Service Agent to join our team. Handle customer requests, questions, and complaints on a variety of support channels.
- Supports Level 1 technical support issues via telephone, email support, and chat.
- Build a sustainable and mutually beneficial relationship between customers and your brand.
- Keep track of customer expectations and recurring issues.
Job Requirements
- Excellent knowledge of Customer Service processes.
- Excellent verbal communication, negotiation, and people skills.
- One year of relevant years of experience.