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Customer Service Representative - Alexandria

Full Time
Allianz - 
San Stefano, AlexandriaPosted 3 years ago
880Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Handles all walk in customers from all the distribution channels , issues payment,investment and tax letters requested by customers and assists them with the settlement of due premiums.
  • Supports and finalizes all the simple requests of life policies on the same day .
  • Provides any service for any customer's query , requests and complaints following process and agreed SLA.
  • Collects and receives notifications and follow procedures till finalization.
  • Issues P&C products as per agreed criterias and renew policies within authority limits.
  • Replies to all kind of complaints or requests if required.
  • Follows up on all client requests to guarantee prompt and regular feedback as required.

Job Requirements

  • 0-2 Years of experience.      
  • Experience in customer service is an asset.      
  • University degree

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