FM Senior Sales Officer

Roles & Responsibilities

• Leads business development activities by being aware of direct opportunities or Requests for Proposals (RFPs) coming into market, gaining insider information and competitive advantage.
• Generates and follows up prospective new business leads, seeking the required internal support to present a professional face in front of clients, and to submit a technically knowledgeable proposal.
• Prepares proposals in response to RFPs or client requests, coordinating with technical, financial and HR departments and seeking sign-off from Commercial Manager.
• Has a sense of clients that have potential, and which are unlikely to materialise.
• Prices new opportunities. Coordinates with other departments semi-annually or quarterly to update model inputs and assumptions.
• Negotiates contracts and terms to completion and coordinates with Commercial Manager for corporate approval of new contracts.
• Meets current Key Accounts on regular basis collecting feedback on client satisfaction, improvement areas and new business opportunities.
• Attends FM meeting to discuss operational issues, new business opportunities, and quality control feedback.
• Prepares quarterly sales reports of Key Accounts visited, new leads opened, offers submitted, contracts signed, and lost clients. Reports semi-annually on sales and forecasts 6 months ahead.
• Aligns business development activities with corporate strategy and CEO direction
• Owns the sales processes and documents associated with the company’s ISO9000 certification.
• Provide general administrative support to the commercial manager and managing director.
• Ensure that overall appearance and conduct are to an appropriate business-like standard at all times. 
• Any other duties that may arise, or as directed by line manager.