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Job Description
Job description – Sales Expert | |
Job SummaryIn the Modern Trade channel and retail fast-paced environment, Sales Expert would passionately deliver exceptional consumer experience, provide support and education to Consumers about company’s products. Beyond Consumers interaction, the Sales Expert is also expected to monitor store housekeeping and complete tasks to ensure the stores are always impeccably presented and Consumers ready. Sales Experts work collaboratively with each other and assisting others where required, fostering a fun and creative working environment. | |
| Reports to: Specialist experiential touchpoints | Location: Direct / Indirect (Consumer Touchpoints) |
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Other responsibilities:
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Job Requirements
Requirements
Mandatory:
- Egyptian nationality / Resident.
- University graduates.
- Military exempted/ served (Male applicants)
- At least 2-3 years of proven sales, customer experience, retail, hospitality, F&B
- Willing to work in shift basis (AM and PM, weekends).
- Computer / iPad literacy.
Languages:
- Mother tongue: Arabic
- Fluent in English (written & spoken)
Skills:
- Excellent communication skills
- Consumer Centric mindset
- Excellent Collaboration skills
- Very good problem-solving skills
- Working under pressure.
- Negotiating skills.
- MS office proficiency (Excel, word, Power Point, etc.)
Competencies
- Enabling Others:
- Ability and willingness to teach others, making them actors of their own development and learning process. Going further than just passively explaining adapting to the audience, inviting others to practice and keeping them entertained.
- Conscientiousness:
- Paying attention to details and to work environment; being aware of signals and respectful of rules. Being detail focused, careful, diligent and dutiful and applying those high standards to self and others.
- Relationship Building:
- Going further than the minimum interactions and engaging on a deeper level with others. Building a climate of trust and maintaining a friendly and casual atmosphere.
- Active Listening:
- Ability to listen and to draw meaning from what others are telling and to show it. Not only repeat what others are saying and demonstrate a deep understanding. Making others feel they are listened to and that their story matters.
- Emotional Stability:
- Self-resistance and self-control. Ability to stay consistent and to avoid acting recklessly under stress or pressure. Keep a rational mind under difficult situations and not letting emotions or tiredness badly affect work outcomes.
- Willingness to Learn:
- Having a curious mind and actively seeking for self-development. Demonstrating a strong will to improve and to know more about the company’s culture and the industry.
