Job Details
Skills And Tools:
Job Description
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 62,000 game-changers from more than 170 locations in 49 countries.
Join us at Webhelp Egypt and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
About the job role:
Employee Relations Specialists perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being. They interview workers and discuss personnel, human relations, and work-related problems that adversely affect morale, health, and productivity. This person also evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action. An Employee Relations Specialist explains and provides advice to workers about company and governmental rules, regulations, and procedures, and the need for compliance.
Additionally, an Employee Relations Specialist may have the following duties:
- Counsels employees regarding work, family, or personal problems
- Explains company compensation and benefits programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs
- Arranges for employee library, lunchroom, recreational facilities, and activities
- Develops, schedules, and conducts technical, management, and interpersonal skills training to improve employee performance
- Prepares newsletter and other reports to communicate information about employee concerns and comments and organizational actions taken
- Attends conferences and meetings, as an employee-management liaison, to facilitate communication between parties
- Prepares reports and enters and updates medical, insurance, retirement, and other personnel forms and records, using computer
- Audits benefit accounts and examine records to ensure compliance with standards and regulations
- Arranges for employee physical examination, first aid, and other medical attention
- Inspects facilities to determine if lighting, sanitation, and security are adequate and to ensure compliance with standards
- Supervises clerical or administrative personnel
Job Requirements
- Bachelor's degree in business or accounting preferred
- Fluency in English is a must
- Proven experience in a payroll position in a fast-paced environment required
- Strong knowledge of tax and wage laws
- Good understanding of the common fiscal procedures
- Excellent verbal and written communication skills
- Strong computer literacy including Microsoft Office applications
- Exceptional multitasking and organizational skills
- Able to work effectively with minimal supervision
- Physically able to work seated in front of a computer for long hours at a time
