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Senior Cash App Specialist

Genpact - 
Cairo, Egypt
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Senior Cash App Specialist

Cairo, Egyptposted 21 days ago

Job Details

Experience Needed:
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Job Description

  • Reconcile the agent account as per remittance provided by the account current agent to post the amount on policy bill lines received from Agent for policy premium

  • Follow up with the agent on delinquent items and for the amount lying in suspense account

  • Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics Provide relevant process reports on a timely basis

  • Ensure adherence to established attendance schedules i.e. per predefined rosters Ensure adherence to company policies and procedures

  • Coaching and grooming of team members to build a strong and efficient team

  • Good analytical and problem-solving skills

  • Ability to communicate verbally and through emails with businesses eye for Detail and High level of accuracy

  • Ability to prioritize effectively, be flexible as needs change Positive attitude with a focus on continuous process improvement and an open mind to change

  • Proven ability to build effective working relationships with clients and internal stakeholders

Job Requirements

  • Bachelors in Accounting, Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance,

  • Years of Experience: 3+ years in Accounts receivable, Invoice to cash, order to cash

  • Fluency in English

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