Training Specialist At e&CX Solu...
Maadi, Cairo
Training Specialist At e&CX Solutions
Maadi, Cairoposted 2 months ago63Applicants for1 open position
- 46Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Conduct onboarding, technical, product knowledge, and soft skills training for new hires and existing employees.
- Facilitate both classroom and virtual training sessions tailored to telecom operations and customer service needs.
- Develop training materials, manuals, and e-learning modules aligned with business goals and telecom industry requirements
Job Requirements
Job Requirements
- Bachelor's degree in Telecommunications, Business, Education, or related field.
- Proven experience as a Trainer, preferably in the telecom or contact center industry.
- Strong knowledge of telecom products, services, and customer service standards.
- Excellent facilitation, presentation, and communication skills
- Ability to engage learners of different levels and backgrounds.
