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Customer Service Agent -(Working...

New Cairo, Cairo

Customer Service Agent -(Working from home)

New Cairo, Cairo
Posted 1 month ago
196Applicants for1 open position
  • 32Viewed
  • 10In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Provide customers with the organization’s service and information.
  • Manage inbound, outbound.
  • Build meaningful connections and encourage community members through dialog and messaging.
  • Complete call notes and call reports as necessary and update them in the CRM
  • Record details of comments, inquiries, complaints, and actions take
  • Follow up complicated customer calls where required.
  • Identify, escalate priority issues and report to the high-level management.
  • Researching required information using available resources.
     

 

Job Requirements

  • Must have Healthcare Customer Service experience from 1-­2 years .
  • Interpersonal skills, Communication skills ­.
  • Good Command of English (Both Verbal and Written) .
  • Attention to detail and accuracy data collection and ordering 
  • customer service orientation adaptability
  • Cairo Residents is a must . 
  • Must be graduated from any reputable University . 
     

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