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Customer Service Manager

Cairo, Egypt

Customer Service Manager

Cairo, Egypt
Posted 2 months ago
332Applicants for1 open position
  • 23Viewed
  • 4In Consideration
  • 2Not Selected

Job Details

Experience Needed:
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Job Description

  • Provides outstanding customer service by leading and motivating team members and developing programs to increase customer satisfaction.
  • Takes ownership of customers' issues and follows problems through resolution.
  • Promotes ideas to meet customers’ expectations.
  • Keep accurate records and document customer service actions and discussions as part of the reporting process



Job Requirements

  •  BS degree in Business Administration or a related field
  • must have 6+ years of experience 
  • preferred to have experience in the healthcare industry
  •  Proficiency in English
  • Ability to think strategically and lead
  •  Customer service orientation
  •  Advanced troubleshooting and multi-tasking skills

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