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Call Center Agent

Bright Marketing Solutio...
Las Vegas, United States

Call Center Agent

Las Vegas, United Statesposted 1 month ago
112Applicants for1 open position
  • 47Viewed
  • 4In Consideration
  • 41Not Selected

Job Details

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Job Description

  • Bright Marketing Solutions partners with roofing companies across the United States to help homeowners get free roof inspections after storms or for general roof maintenance.
    We are hiring experienced English-speaking cold callers to join our remote team and book inspection appointments with U.S. homeowners.
  • Your main responsibilities will include:
  • Making high-volume outbound calls using our dialer (CRM provided).
  • Following a clear roofing call script to qualify homeowners.
  • Asking discovery questions about roof condition, insurance, or recent storm damage.
  • Scheduling inspection appointments directly on the shared company calendar.
  • Recording notes and updating lead statuses in GoHighLevel CRM.
  • Meeting daily activity targets (calls, talk time, and appointments booked).
  • Working closely with your team lead for feedback and performance improvement.

Job Requirements

  • Excellent English communication skills (clear, neutral accent required).
  • Previous cold calling or appointment setting experience (roofing, solar, or home-services background preferred).
  • Confidence and persistence when handling objections (e.g. “I already have a roofer”).
  • Reliable Internet connection (25+ Mbps), USB headset, and quiet workspace.
  • Ability to work U.S. hours.
  • Must be goal-oriented, coachable, and disciplined in tracking performance.
  • Familiarity with CRM software or dialers such as GoHighLevel, VICIdial, or Mojo is a plus.

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