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Job Description
- Onboard Medical events providers and guide them through CoatConnect’s website journeys.
- Edit and create medical events content according to CoatConnect’s guidelines.
- Proactively follow up with our medical events providers.
- Cultivate strong business relationships with partners’ key decision-makers through helping them all the way.
- Manage & Moderate social media accounts
- Monitoring and replying to comments and questions on social media.
- Replying to direct messages on social media.
- Collecting and recording new comments and responses for future content development.
- Building, Maintaining & Measuring customer satisfaction.
- Develop website medical content continuously.
- Charged with designing and implementing measurement systems that actively measure, manage, optimize and communicate the performance of the content put out by the business against the business’s operational objectives and strategies.
- Plays an active role in research and in this capacity he formulates questionnaires and surveys.
Job Requirements
- Medical Background is a MUST (Medicine, pharmacy, dentistry are preferable)
- Account management experience is a plus.
- Previous experience in customer service
- Proficient EN/AR medical writing skills.
- MS Office Proficiency
- Active listener and good note taker.
- Has 2+ years of experience in social media marketing
- Excellent communication and interpersonal skills
- Very good communication skills
- Must be a Medical background
- Medical Script Experience
