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Sr.Content Reviewer - Spanish Speaker

Souq.com, An Amazon Company
Cairo, Egypt
Posted 4 years ago
45People have clicked1 open position
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Job Details

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Job Description

Key responsibilities include:
Organic product Review

  • Review relevance between search query and organic products based on Content Guidelines.
  • Check the relevance with quality and accuracy in detail.
  • Analyze data and evaluate trends/ patterns.
  • Recommend generic pattern to be translated into Rules.
  • Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues

Maintaining Updates & Documentation and Monitoring workflo

  • Escalating questions/issues from the team regarding the process and cascading updates to the team
  • Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
  • Preparing weekly process reports & sending these out to the concerned people
  • Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.

Job Requirements

Preferred Skills

  • Requires strong computer skills, Microsoft Office Applications (Excel, Power Point and Word) to maintain reports and metrics.
  • Should be flexible to work in night shifts and rotational weeks offs
  • Familiarity with online retail (e-commerce)
  • Strong background in web search and familiarity with various ways used for searching for information

BASIC QUALIFICATIONS

  • Graduate degree in any discipline
  • Should be flexible to work in night shifts and rotational weeks off's and public holidays.
  • Proficient in Spanish language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension
  • Required language level: B2.2/BA/Advanced Diploma
  • Minimum 6 months work experience in EU and US marketplace.
  • Working knowledge of Computer Applications like- MS Word and MS Excel
  • Web Search skills and knowledge of Wikipedia.
  • Good Data Analysis and Mining Skills
  • Detail Oriented
  • Flexible in work timings
  • Familiar with Internet search tools
  • Willingness to work with sensitive issues, including but not limited to:
  • Adult content
  • Religious and philosophically sensitive issues
  • Alcohol, tobacco, weapons and other potentially offensive products
  • Willingness to work on English as well as Swedish reviews

PREFERRED QUALIFICATIONS

  • Good awareness of Swedish culture and current affairs in order to identify items that are likely to be controversial to customers.
  • Prior work experience with US and European customers preferred.
  • Requires strong computer skills, Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
  • Strong background in web search and familiarity with various ways used for searching for information
  • Familiarity with online retail (e-commerce)

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JobsWriting/EditorialSr.Content Reviewer - Spanish Speaker