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Job Description
- Design, implement, configure, develop and support VoIP systems and products' modules and workflows.
- Collaborates with the SW development team to implement customized solutions and resolve relevant issues.
- Develop and customize systems' functions to meet client's requirements.
- Collaborates in the new system deployment and provisioning activities.
- Implement CI/CD to maintain a scalable architecture; work closely with developers.
- Automate monitoring metrics; identify and troubleshoot service issues.
- Establish technical project requirements and organize all project materials.
- Configure and implement the Workflows according to the client’s needs and scenario.
- Train client's technical staff on all Products and software issues.
- Maintain effective professional relationships with all clients.
Job Requirements
- Bachelor’s degree in IT Communications or Computer Science or related field, or equivalent work experience, with 3-5 years of software development or DevOps experience.
- +4 years of hands on experience with an industry related to IP-PBX and VOIP solutions.
- At least 3 years of IT/Network security technical experience.
- Hands-on experience writing and maintaining CI/CD pipelines, as well as deploying associated infrastructure.
- Experience with Python and Ruby programming language | Rails is a plus.
- Experience with Git, Jenkins, and other DevOps tools.
- Experience with FreeSWITCH, OpenSIPS, and other VoIP products.
- Experience with Public Cloud services, such as Digitalocean and AWS.
- Experience with Zabbix, Grafana, ELK Stack, Datadog, Cloudwatch and other APM tools.
- Experience with Ansible Playbooks, Ansible Tower is a plus.
- Good knowledge in Kubernetes, Docker and Dukko is a plus.
- Experience with Linux server advanced administration.
- Excellent written and verbal communication skills.
- Excellent troubleshooting and root cause analysis skills.
- Advanced communication skills with Excellent Level in written and spoken English.
- Comfortable liaising with clients professionally.
- Perfect organizational and project management skills.
- Familiar with JIRA or Trello.
