Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Handles new and old Enterprise and partnership accounts
- Supports functions related to delivering information between different scopes of business (i.e development and marketing)
- Aids in support to VIP clients job requirements
- Perform regular online meeting with customers , communicate using chats, calls, and emails for prospective customers.
- Handles customer inquiries in a courteous and professional manner.
- Provide technical software support and nontechnical responsive and competent telephone support.
- Ensure that all customer issues are resolved at the first instance, refer or escalate to seniors staff as a secondary solution to maintain customer satisfaction.
Job Requirements
- Experience in Dealing with VIP customers is a Must
- Can work shifts and flexible in handling customers for urgent cases within weekends if needed as per Work needs
- Soft Skills: Active - Smart - Problem Solver - flexible - Time management.
- Language Skills: Very good level of English writing and reading.
Featured Jobs
Similar Jobs
- Sales Engineer - Industrial ma...ALRIAD International Agencies and Trading - Heliopolis, Cairo14 days ago