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Technical Support Engineer

GET Group- Egypt
Sheraton, Cairo
Posted 2 years ago
118Applicants for5 open positions
  • 6Viewed
  • 7In Consideration
  • 23Not Selected
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Job Details

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Job Description

  • Responsible for projects Installation and commission (CCTV, Access control, intrusion system, security gates & parking solutions.
  • Ensures the regular & proper verification, performance, implementation of the light current system.
  • Conduct training sessions for clients on newly installed hardware products.
  • Validates system functionality by executing the operational checklist in order to ensure that each piece of equipment is working properly.
  • Experience in engineering documents and technical submitting
  • Collaborates with project manager in quote preparation and deliver detailed project plans and work breakdown.
  • Create documentation for delivered projects and follow up with customers after installations.
  • Provide technical client support and issue resolution remotely (via email, phone, and other electronic medium) or onsite.
  • Conduct live demos to introduce hardware products to clients.
  • Responsible for the software installation process for clients as per Company standards.

Coach & lead Senior Hardware Technicians 

Job Requirements

Residential area

  • Residential area (Alexandria , Tanta  , Banha , Assuit ) only 

Job Requirements :-

  • Governments University for communication and electronics is preferred.
  • 1- 4 years of experience in the field of light current.
  • Good English command.
  • Flexibility with Work Conditions and Emergency Cases.
  • CCTV, Access Control, Intrusion system, Security gates & Parking solutions knowledge.
  • CCNA Knowledge, a certificate is preferred

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