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Job Description
Summary of Role:
Supervise maintenance engineers, follow up the visits plan’s implementation progress (for installation or repairing faults) and solve the communicated obstacles, whether an administrative or technical side.
Essential Duties And Responsibilities
- Receive equipment failures notifications through maintenance system and distribute them on the engineers.
- Prepare maintenance contracts and warranty visits’ monthly plan.
- Establish strategies to meet workload demands on time.
- Follow up the planned visits’ completion and implementation on time and reasons of uncompleted visits.
- Solve received customers or communicated maintenance engineers complains / problems, whether technical or technical problems.
- Follow-up withdrawn devices within the region (from repair and when retrieved).
- Ensure compliance with health and safety legislation.
- Prepare the estimated budget for the required spare parts, the import licenses for them, and follow up on the consumption of equipment’s stock on SAP program.
- Prepare monthly reports.
- Perform overall quality control of work procedures (schedule, plans, personnel’s performance) and report regularly on projects status.
- Perform other related duties as assigned.
Job Requirements
- Bachelor degree in (Electronics and communications or biomedical major).
- Minimum of 5 – 7 years in the same position.
- Medical devices industry experience is a must.
- SAP user is a plus.
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