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Job Description
The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
Job Responsibilities
- Review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies.
- Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
- Construct workflow charts and diagrams; study system capabilities; write specifications.
- Improve systems by studying current practices; designing modifications.
- Recommend controls by identifying problems; writing improved procedures.
- Maintain user confidence and protect operations by keeping information confidential.
- Prepare technical reports by collecting, analyzing, and summarizing information and trends.
- Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making.
- Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
- Understand and communicate the functional and operational impact of any changes
- Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
- Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
- Track and report data.
- Build cross-functional partnerships, internally and externally.
- Maintain a competitive market knowledge.
Job Requirements
- Strong written, verbal, and collaboration skills.
- +3 years of experience in the same role.
- Microsoft Office & SQL experience is strongly preferred.
- Detail-oriented, analytical, and inquisitive.
- Experience in implementing and enhancing ERP systems mainly CRM is a huge plus.
- Extremely organized with strong time-management skills.
- English fluency is a must.
