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Job Description
Trucking/ Custom Clearance Operations
- Receive quotations requests (Trucking & Custom Clearance) from the sales department/ Ocean Freight Operations
- Contact trucking/ customer clearance suppliers in order to select the best quotation according to the average market price rates
- Respond to the sales department with quotations alternatives in timely manner
- Provide the required trucks on timely manner according to the customer’s request
- Manage the process and delivery of cargo transported by Vessels.
- Monitor trucking conditions, delivery status and customer concerns
- Follow up with trucking customers regarding outstanding payments
Customer Focus
- Achieve sales budget allocated to the inland trucking business line
- Interface with customers, drivers and other stakeholders daily to assure resolution of unforeseen operational issues , s
- Maintain strong relationships with trucking vendors and clearing agents as well as clients served to facilitate business operations
- Self-manage various administrative aspects including expense reporting in accordance with company’s budget.
Analysis & Reporting
- Analyze the operations processes and coordinates with sales and customer service departments to maximize the number of jobs being handled.
- Create cargo on hand trucking reports and transmission of such reports to customer service to keep them advised of the shipment positioning and overall status
Job Requirements
- Bachelor’s degree or equivalent preferably in Transport/Logistics Management
- Certificate or Diploma in Project Management is a plus
- Master’s in business administration is a plus
