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ACES Program Manager.

Souq.com, An Amazon Company
Cairo, Egypt
Posted 4 years ago
65People have clicked1 open position
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Job Details

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Job Description

ACES (Amazon Customer Excellence System) is Amazon Operation’s culture of continuous improvement. Do you want to be part of a team that is bringing Amazon to the front door of our customers across Egypt? Do you want to help design, develop and improve the way Amazon builds this business? Then this is your opportunity to make history!

If you are able to identify operational waste and inefficiencies, use metrics to drive operational improvement and quickly implement learning, then please apply for this position. At Amazon, our businesses continue to grow and expand because of our innovative technologies, extensive global retail selection, and world class operations. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers. Employees come to Amazon to do meaningful work, and we as Employee Services, make that easier by removing barriers, building a zero-defect experience and enabling self-service.

Job Requirements

  • A degree in Engineering, Mathematics, Operations/Supply Chain, or other technical field from an accredited university
  • 3+ years Operations and/or Continuous Improvement Experience
  • Background in Supply Chain or Manufacturing Operations
  • Knowledge and understanding of Lean principles and toolkit
  • Proficient with MS Excel
  • Willingness to travel as necessary, up to 40%
  • 1+ years of experience in ACES or Process Improvement roles
  • Proven proficiency knowledge of MS Office package in resume
  • Demonstrated experience implementing technical projects and managing high impact projects
  • Proven analytical problem solver and reporting
  • Demonstrated ability to lead people/teams without formal responsibility
  • Proven strong stakeholder management in all levels
  • Ability to thrive in a fast-paced and ever changing Service environment

PREFERRED QUALIFICATIONS

  • Master's Degree in Engineering or Supply Chain
  • Lean/Six Sigma Green Belt certification
  • Ideally have a Logistics and/or Supply Chain background

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