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Job Description
- Maintain integrity of product catalog and make updates
- Manage product types, categories, names, SKUs, attributes, pricing (regular, tier, special, or group pricing), photos, descriptions, inventory
- Manage product attributes
- Format csv data for import
- Review search terms and clean up if necessary
- Handle CMS/content updates
- Monitor order status, returns, shipping notices etc.
- Configure sites – location, contact, store information, email addresses, etc.
- Handle basic payment configuration and tax configuration
- Set up shipping origin and basic shipping methods
- Set up catalog and cart price rules
- Manage user access and IP whitelisting
- Manage image uploads, understand image requirements
- Handle custom modules and extensions as needed
- Test site functions
Job Requirements
- Associate’s or bachelor’s degree in computer science or a related field.
- 2+ years of experience in a technical support role.
- Certifications are preferred, but not required.
- Prior experience working with Magento websites; B2B sites a plus
- Strong written communication skills
- Ability to manage multiple tasks/projects simultaneously
- Strong organizational skills and attention to detail
- Ability to handle related administrative tasks