Accountabilities: Objective 1: Analyze, improve and ensure the ongoing quality of Physiotherapy (PT) services of the Project through best-care practices in compliance with MSF protocols, procedures and guidelines from Intake evaluation through Patient Discharge. - Further development of Standard operating procedures (SOPs) as required
- Define and implement standard measuring tools for monitoring progress of patients for their interdisciplinary follow-up and discharge.
- Ensure PT work is in compliance with explicit and implicit requirements of the Project and is complete, accurate and timely.
- Ensure sufficient and trained staff to meet patient demand.
- Conduct random patient file review to ensure appropriate procedural compliance of assessment and follow-up.
- Clinical individual and group supervision on a weekly basis.
- Carry out patient treatment and follow-up to fill in the gap when needed.
- Monitor and address missed appointments.
- Review, implement and monitor Exit criteria and Re-Open File procedures.
- Conduct periodic assessment of PT service impact for relevancy and effectiveness.
- Develop awareness raising training package for family members of patients and train PT staff in delivering family trainings.
- Collaborate with Field Co., Medical Case Manager and PMR in developing and promoting a network of external partners who support PT services and referrals. Map these services.
- Collaborate with Medical Case Manager and Social Worker Supervisor in ensuring appropriate patient referrals and follow-up to external partners.
- Participate in seminars/communication with other networks. Organize and receive PT staff from these projects for work shadowing.
Objective 2: Actively participate in the on-going development and implementation of the Multi-Disciplinary Team (MDT) approach to patient care. - Actively contribute to the development of the MDT process including organization, forms and reporting tools.
- Support MDTeam in the development, implementation, routine review and final format of a comprehensive patient treatment plan.
- Serve as Facilitator/Referent/Mentor to an assigned MDTeam, supporting the team facilitator
- Support MDTeam in case-study presentations/discussions at both the MDTeam level and larger group level.
- Monitor emotional well-being of assigned MDTeam.
Objective 3: Directly supervise, mentor and support PT clinicians. - Ensure complete understanding and implementation of MSF protocols and procedures by PT staff through provision and review of updated materials.
- Analyze, schedule, develop and conduct training needs in accordance with the annual training plan. Attendance is 100% at internal and external trainings as requested.
- Conduct routine, one-on-one observation and supervision of PT staff.
- Enhance communication skills (written and oral) of the PT team.
- Actively monitor well-being of PT staff and follow-up as needed with PMR.
- Ensure the proper annual HR evaluation review process for the PT team
Objective 4: Comply with all administrative and management requirements of the Project and respond to management requests for investigation, analysis and response to future expansion of Project. - Actively participate in Project and Medical Meetings.
- Compile, analyze and submit routine and as-requested PT data and information for use in Project and Mission reports.
- Transmit appropriate information to PT staff.
- Collaborate with PMR in identifying the financial needs of the PT component of the Project in formulating the annual budget and reviewing on a monthly basis.
- Collaborate with PMR in evaluating the external emotional support needed for PT staff.
- Implement and submit all required Administrative & Human Resource documentation in a time and accurate manner..
- Conduct external presentations/capacity building upon request/approval of PMR.
- Contribute , if required to problem solving and conflict mitigation within PT team
- Participate in the reactivation and formation of a torture rehabilitation guideline.
- Serve as resource for the 2017/ 2018 Operational Research project.
- Actively participate with Project Management in strategizing and analyzing the progress and future of the PT program within the Cairo Project.
- Participate in lessons learned analysis and tools adjustment
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