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Job Description
- Investigate and coordinate internal customer concerns,
- Monitor quality related costs and targets and champion internal activities aimed to address and close outstanding customer complaints.
- Actual customer on site visits and be required to maintain a positive rapport with the clients.
- The application of quality tools, generating ideas how to permanently and robustly close customer issues (both electrical and mechanical),
- Stop the line if standard is not followed.
- Maintenance of quality documentation and preparing technical reports for submission to clients.