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Senior Customer Service/Billing & Collection Specialist

3Sixty
Dokki, Giza
Posted 4 years ago
202Applicants for1 open position
  • 10Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

360imaging is the world leader in the field of computer guided surgery and 3D Dentistry offering highly innovative products that allows dentists to simulate medical surgeries in 3D using the latest 3D and Medical Imaging Technologies.

  • Customer Support Agents are dedicated to helping our USA based dental practices to achieve success and advising on the best practices for using our products and services.
  • As a Billing Specialist, you will undertake a variety of financial and non-financial tasks. Your main goal will be to help guarantee the company’s revenues. You will be responsible for the processing of incoming payments
  • You are required to assist and go the extra mile for VIP doctor offices and dental labs via outbound calls and receiving inbound calls.
  • You will also be required to handle incoming emails and technical support tickets.

Job Requirements

Skills and Experience:                                                                                                                               :

  • BS degree in Finance, Accounting or Business Administration
  • Passion for numbers and financial data
  • Customer service orientation and negotiation skills
  • English fluency is a must

Experience:

  • +2 years of experience in Customer service
  • Experience in offshore billing accounts is preferred
  • Prior experience in accounts Receivable is preferred

Skills:

  • Data entry skills
  • Good time-management skills
  • Team player
  • Great interpersonal and communication skills
  • Ability to multitask upon need

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