Job Details
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Job Description
- Handling customers through (mails, calls, chats or social media channels).
- Work according to team leader’s plans & directions to maintain company’s KPIs & SLAs.
- Provide information about the products and services.
- Provide accurate, valid and complete information by using the right tools.
- Document customer’s interactions & calls outcome to ensure a proper record of data.
- Decision making and taking risks.
Job Requirements
- Fluent English and Arabic speakers.
- Fast typing.
- Preferred experience candidate in using (Live-Chat, Live-Agent).
- Must have laptop and good internet connection.
