Customer Service Representative
sowarna -
Cairo, EgyptPosted 3 years ago201Applicants for2 open positions
- 15Viewed
- 10In Consideration
- 22Not Selected
Job Details
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Job Description
At Sowarna, we are trying to provide our customers the best service that meet our amazing products.
- Handle telephone support and escalate calls when deemed necessary and appropriate.
- Handle assigned tickets.
- Design and generate/amend new or existing reports.
- Work and ensure that client and project deadlines are met.
- Contribute to knowledge sharing among other team members.
- Communicate any client feedback to team leader and management.
- Handle other specific tasks as assigned by superiors and as required by the Company.
Job Requirements
- Good user of computer, internet skills.
- Good English.
- Good communication skills.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Females Preferred
