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Job Description
- Collaborating with the IT department on the deployment and maintenance of network technologies.
- Enhancing intranet performance and creating internet domains.
- Testing the exchange of data between computers, servers, modems, and routers.
- Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
- Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
- Optimizing server capacity to keep up with demand in online traffic.
- Testing network protocols and ensuring stable and secure server connectivity.
- Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
- Documenting network processes and layouts, as well as enhancing network security.
- Keeping abreast of developments in network infrastructure and technologies.
- Installation of software that monitors systems and networks for security breaches and intrusions.
- Troubleshooting security and network problems.
- Testing and identifying network and system vulnerabilities.
Job Requirements
- Bachelor's degree in computer science, information technology, or similar.
- Certified Microsoft, Cisco network professional preferred.
- At least two years' experience as a network support technician.
- In-depth knowledge of network infrastructure, architecture, connectivity, and security.
- Superb analytical and problem-solving skills.
- Exceptional organizational and time management skills.
- Excellent interpersonal, communication, and collaboration skills.
- 2 years of work experience with incident detection, incident response.
- Proficiency in all windows servers and linux.
- Experience with firewalls and cyber Security and networking.
- Cybersecurity certification is a must.
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