Total Quality Manager

• As a Total Quality Manager at Mamiba, you will be responsible for overseeing the development of new testing tools and systems to ensure products and services meeting quality standards.
• Promoting, developing, and overseeing compliance of the company quality system.
• Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, programs, and practices while driving and facilitating continuous improvement.

Job Description:

• Determining, negotiating and agreeing on in-house quality procedures, standards and/or specifications
• Assessing customer requirements and ensuring that these are met
• Assure the reliability and consistency of production by checking processes and final output
• Setting customer service standards
• Specifying quality requirements of raw materials with suppliers
• Investigating and setting standards for quality/health and safety
• Ensuring that manufacturing processes comply with standards at both national and international level
• Working with operating staff to establish procedures, standards, systems, and procedures
• Writing management/technical reports and customers’ charters
• Determining training needs
• Acting as a catalyst for change and improvement in performance/quality
• Directing objectives to maximize profitability
• Direct and manage the division’s quality management functions. Provide guidance and direction for developing and improving systems which results in increased product quality while maximizing resource utilization.
• Develop a documented quality system that would assure conformance to customer product specifications.
• Approve and maintain ISO related documentation.
• Lead ISO Internal QMS Audits.
• Recording, analyzing and distributing statistical information
• Monitoring performance
• Adhere to and enforce mandatory safety requirements. Conduct safety observations and/or audits. Monitor and enforce all safety policies while looking for ways to improve.
• Supervising technical or laboratory staff.