Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Troubleshoot and repair failures in the safest, quickest possible manner
- Evaluate parts for re-usability
- Order parts using correct and current time etc.
- Return unused parts on job completion to facilitate job closing and invoicing
- Maintain all filed vehicles if made available, in a clean and presentable condition
- Write service or job reports on each job
- Maintain good customer contacts and relations
- Uses special tools in a safe and careful manner, reporting any damage or breakage immediately to his supervisor
- Work overtime when required
- Observe company safety rules at all times
- Maintain good housekeeping.
- Confidentiality for all information, document, price .
- Carrying out all duties requested by Direct Manager.
Job Requirements
Job Requirements:
Education :
- BSC of Mechanical/Electrical Engineer
Experience :
- 5 years field service experience
- Be willing and capable of passing on his skills to trainees under his supervision, in line with his department's trainee-ships Program, or be receptive of being trained in coaching and assessing in the workplace.
Safety
- Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
- Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
- Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
- Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems.
- Maintains “ownership” of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, training, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
