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Job Description
- Managing a portfolio of accounts to achieve long-term success
- Developing positive relationships and handling customers’ needs
- Resolve conflicts and provide solutions to customers in a timely manner
- Generating new sales using existing and potential customer networks
- Establishing good rapport with clients.
- Supervising representatives to ensure increased sales.
- Preparing reports on accounts and transactions.
- Tracking account requirements and enhancements from operation or delivery perspective
- Suggest actions to improve sales performance and identify opportunities for growth
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Job Requirements
- Engineering Bachelor's degree or Computer Science preferred
- Proven work experience as a Sales account manager or Sales account executive
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Hands on experience in sales and an ability to deliver excellent customer experience