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Linux Service Desk Specialist

EBE
Dokki, Giza
Posted 2 years ago
49Applicants for3 open positions
  • 27Viewed
  • 12In Consideration
  • 9Not Selected
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Job Details

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Job Description

  • First line support for linux servers, network, communication lines.
  • Provide technical assistance and support for incoming queries and issues related to web servers, database servers and application servers.
  • Respond to queries either in person or over the phone or via remote access.
  • Diagnose issues with computer software, peripherals, and hardware.
  • Run software diagnostic tools and physically inspecting hardware systems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Job Requirements

  • BSc in IT, Computer Science or relevant field or equivalent years of hands-on experience
  • Ability to diagnose and resolve basic technical issues
  • Good understanding of linux operating systems (Ubuntu, Redhat and CentOS), Web Servers (Nginx), Databases (mysql) and Application servers.
  • Proven experience as a help desk technician or other customer support role
  • Above average knowledge of networking protocols, especially TCP/IP.
  • End user-oriented and cool-tempered.
  • Problem-solving skills.
  • Ability to work under pressure
  • Multitasking skills.

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